I contacted the manufacturer and have never received a response. Review: " Do not waste your money " They crack right under your feet. I have had the tile for almost two years and no problems with either the tile … It started in one spot and within months it had affected almost all the tiles in the kitchen. Our first issue was grout haze that looks horrible when the light hits it. We installed Snapstone in the lower level of our house in Vt. A family room and a large bedroom. See BBB rating, reviews, complaints, & more. Decided on SnapStone primarily because I wanted a tile floor that could be laid without glueing. Fast, easy, affordable and high performing porcelain floating tile system. A salesmen at Lowe's recommended snapstone. Love it! Flooring.net is provided "as is" and without warranty of any kind, site map  |  Obviously with five people and a big dog, these spaces get quite a bit more use then the upstairs kids' bathroom. However first I had to remove a layer of adhesive floor tile and one … SnapStone is a porcelain floating floor system that can be installed over most vinyl, wood and concrete sub-floors. It was more expensive than traditional tile but loved the look and being a DIY person and have installed traditional tile over concrete floor, hardwood flooring and many types of laminate. Review: "Spent more man hours on this floor than the rest of the house". Tile Manufacturers in Omaha, NE. Chose it because we knew the flooring needed to be able to flex due to being partially in the 90 year old half of the house, and then into a large, open living room/dining room area. We installed this porcelain tile over an existing vinyl basement floor and we are extremely satisfied with it. After 4 years we have had about 10 broken tiles and about 30 chipped tiles. SnapStone flooring tiles. Unless I told them, most people didn't even know it was a different style of tile floor. home  |  At first the floors looked amazing but it was short lived. Saves time and money on a real durable porcelain tile floor. Review: " Timber " Laid in approximately 660 square feet (147 boxes) in a 1970’s Rambler style home. I would not recommend this product as you will be disappointed in the end. The negative reviews are people who did not install correctly. Easily snaps together for perfect spacing every time. He has replaced some tiles in the kitchen due to cracking in a corner that has a slight dip. We put in the required grout as directed. It was so fun to see it in the wintertime. With 8 children we haven't had any chips or breakage! Click to add item "SnapStone® 6 x 6 Interlocking Porcelain Floor Tile… We also went with the heat panels that are designed to go under this flooring. Installing wasn't bad and look really nice for the first few years but then we noticed a few of the tiles had cracked and the grout started coming up and separating from the tiles. Bye bye, Snap Stone. Anyways, I'm here today as promised to share my thoughts on the SnapStone tile … It's no surprise SnapStone is no longer in business. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. SnapStone® flexible grout is urethane-based for durability and flexibility and is the only grout approved for use with SnapStone® tile due to the dynamic nature of the tile. The grout started coming out around the tub last year. I hate to replace it this soon, but it is looking like it is probably the best long term solution instead of just trying to bandaid it for another few years. We wanted to put tile in our kitchen but having worked in a flooring store years ago, I knew if you don't install cement board correctly where there can be movement your tile and grout will crack. This feature is not available right now. SnapStone | SnapStone Interlocking Tile System is an innovative floating tile product that enables contractors and first-time-DIYer's to install real porcelain tile floors quickly with professional results! SnapStone® Flexible Grout is the only grout that should be used with SnapStone® tile. Criminal enterprise!!!! I've seen this product before in my local big box store in the 'real' tile aisle and have always looked upon it a bit suspiciously. after one year there are 12 cracked tile, I have to replace the whole floor. The grout falls out in huge chunks, it is discolored and looks unevenly dirty throughout the entire floor. Within 1 week we had a few more broken tiles. Satisfaction Rating: Very Unsatisfied, 1 out of 5. Review: "Looks great, much less mess". So i called menards and they apologized and stated they know the product is junk but are in contract so they have to sell the crap. After 3 years, we now have cracked tiles, and the grout is starting to come out. It is a horrible product. I have already been warned that the new grout won't adhere to the old grout, so that should make this even more challenging. contact  |  We have no kids and no pets in our house on a full time basis. Bad product, they didn't stand by the warranty( after they replaced the original 12 tiles), and now they are no longer in business. I love the look of this tile but the durability is very poor. I would never purchase or recommend this flooring again. I am very surprised by all the negative reviews. I couldn't imagine how bad these would have looked had we had them. Not a single chip or crack in 3 years. In this video, I show in detail how to install Snapstone tile. We rented a concrete grinder and leveled our floor before we installed. SnapStone's unique design is what makes it both quick and easy to install. Immediately after the floor was installed, it looked ok. After a few weeks I noticed the grout lines were coming up- after I mopped … Liars! Snapstone is a faulty design, I weigh 150 lbs and they literally crack as I walk across them. Add To List Click to add item FlorCraft® Sanded SnapStone® Porcelain Tile and Fixture Caulk - 10.5 oz. Fast, easy, affordable and high performing porcelain floating tile system. The results that I got with this tile … Then tiles started randomly cracking and chipping. privacy. No wonder! Installation is easy. He attempted to replace grout but now so much of the grout is bad, I am thinking we will have to write this off as a loss and replace it with a professionally installed floor with a quality grout. ... SnapStone. Floating tiles from one of the current industry leaders, SnapStone, can be purchased online at Lowe’s and in many local home improvement centers. Saves time and money on a real durable porcelain tile floor. Use only with SnapStone flexible grout. I did tons of research and found SnapStone. in it. My husband and I put the flooring in our one and only bathroom in our house. Tile can be assembled and grouted in the same day. privacy. The floor is not flat and level. We believe the biggest problem was because of the heat panels as we did put it in our kids bathroom and have not had any issues with the grout separating or coming up. The "flexible" grout is a joke, and I have several places where large areas of the grout need to be removed and replaced. That happens to everyone. Oh my, I hate this floor but mainly the grout. The system includes an underlayment that not only supports the tile … Also having a dad that has built many houses and can do anything we decided to go with SnapStone. I called about the warranty and they blamed me and refused to help me. The floor is very expensive for the quality. They do not necessarily represent the opinions of Flooring.net. Many chipped tiles right out of the box. I recently installed Snapstone in a bathroom. I installed snapstone in my mudroom, kitchen and living room. We installed this in our children’s bathroom and after about 7 years overall it still looks nice. 1St cracked tile … I would never suggest that someone buy this brand. When he pulled up the tiles we found mold! Once they crack you have shards of tile that cut your feet. Recently I had the opportunity to play with a product called SnapStone. I emailed the company and they decided it was installed improperly and only offered to give me a bucket of grout. Installed in the kitchen and wanted to speed up the job by using SnapStone, It looked very nice when complete. they don't clean up and the whole floor looks beautiful from a distance, but sit or walk in the room and the flaws turn my stomach. We believe that water seeped in where the grout had separated or where there wasn't any and now we will need to replace all of the floor and pull up all the heat panels. We just installed it in an upstairs bathroom As well. As a floating tile floor, it can be installed over most existing solid floor surfaces without the need for messy mortar or heavy underlayment. With as many complaints about the grout, I would think the company would put some effort into improving their product. I replaced the 7 broken tile and now 4 or 5 years later I have 8 more broken tile in different location not going to mess with it any more. Called the number on the flyer told the person on the phone about the broken tile, still no help. So, from our experience using this product in a small area like a bathroom that doesn’t get much use should be ok. Better sound-deadening. Markings on the surface did not show while installing the tile. Re: SnapStone Tile Review « Reply #7 on: March 09, 2013, 10:41:49 PM » i was gonna stay quiet on this one, but if we got people getting on here to ask for help i just got to say it Achim Home Furnishings FTVWD22920 Nexus Self Adhesive 20 Vinyl Floor Tiles, 12" x 12", Charcoal Grey Wood, Piece 5.0 out of 5 stars 1 $14.99 - $94.80 either express or implied, including, but not limited to, the implied warranties I hope there is a class action lawsuit against this company! 13423 F St. Omaha, NE 68137-1109. to your list. site map  |  Prices average from $5-$7 a square foot. Wood-look tile brand reviews Ragno USA. They chip so easy. I installed the floating porcelain tile one my kitchen floor about 120 sq. I can't even give this one star. Flooring.net is provided "as is" and without warranty of any kind, I would not tell anyone to purchase SnapStone. Dropping silverware cracked the tiles. The floor looked great at first and received many compliments. SnapStone® 6 x 6 Interlocking Porcelain Floor Tile. Get Accredited Login Welcome to BBB Great West + Pacific. I decided to go with it even though it was more expensive but because I thought it would be easier to install a floating tile floor. In the long run we would have been better off having traditional tile installed by a professional - would have been money ahead! I wish I would have known- I would have never bought this product. Review: " Great Concept, Horrible Durability, Waste of Money!! " They do not necessarily represent the opinions of Flooring.net. They crack right under your feet. However, in large areas that get a lot of heavy use, be prepared to have problems with the grout and cracking and chipping of tiles especially around corners and cabinets. It was so fun...and so cold! IF this company could create a grout that stays flexible and doesn’t dry out, we would be interested in trying that to salvage the floor. Tile can be assembled and grouted in the same day. Kitchen, dining, two bathrooms and two halls. This is the main advantage to SnapStone, and it is a big one. Please try again later. This product will not stand the test of time and is not durable for long term use. We paid about 5K just in stone and grout to do our floors about 4 years ago. Snapstone is a waste of money and a very unsafe product. Not one cracked tile in over ten years! Ragno tiles come in 5 different varieties, with over 17 colors and designs to choose from. I have numerous cracked tiles in all … Crappy product. I installed Snapstone on both the front and back entries of my house. My wife and I now understand why Snapstone is no longer in business. I ended up pulling all of the tiles back up and thought it would be easy to remove the grout left on them- boy was I mistaken! The bottom tray layer on SnapStone is made from a rubberized material that deadens sound transmission. When first installed this product looked good. We went to Quebec City for our first anniversary and we loved it. I am a Grandmother and my "New Floors" are now unsafe for my grandchildren to walk on. Extremely disappointing product. He shipped new tiles and grout to our home, took an airplane ride to Ohio and repalced all of our broken tiles. home  |  These wood-look tiles … The tile has manufacturing defects. Many man hours and much elbow grease later- I finally got all of the grout off. Luxury vinyl flooring (LVF) is a relatively new form of vinyl flooring designed with a layer of flexible vinyl bonded to an additional backing layer that gives it a semi-rigid nature. Loved this floor at first, especially since it meant getting rid of carpeting in a large area. Almost every tile in my kitchen is cracked. Use only with SnapStone flexible grout. Shipping ADD TO CART. It couldn't possibly rival real stone or tile… To add to the bad tiles, now the grout is shrinking and crumbling. Sku # 7050926. Features the SnapStone … Features the SnapStone … I have numerous cracked tiles in all three rooms. Cracks, chips and is the worst flooring product ever produced. Replacing floor as soon as possible with something else. Even the grout is coming out in junks. We had planned on this lasting for years like regular tile does.... it doesn't! I decided to use this tile in my bathroom in a very old house. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Flooring.net. Big mistake, Tiles cracked any time something was dropped on the floor. Now we have several tiles cracked for no reason, grout is not flex as advertised and once it comes up you can't just clean and replace it.... doesn't stay and just pops out. I now have to have large area rugs to cover all the damaged tiles. SnapStone’s catalog is limited, and that’s not just because the company is no longer in business. (Horrible builder) We put down a thin cushion (packing wrap) and a heated floor mat before putting the tiles down. ft. Temperature, moisture and humidity have not effected the tile at all. Was told by menards that they were indestructible. The tiles are … contact  |  We are talking Vt. here so the temperature range is huge. Easy peasy. It is a horrible product. SnapStone was recommended because we were putting on the main floor in our kitchen and because there is some movement needed a floating floor. My husband finally decided it was time to replace the cracked tile and planned on re-grout the entire kitchen as most of the grout has come up. I had cracked tiles before I even finished the project. I installed snapstone in my mudroom, kitchen and living room. We had a NEW subfloor, double the recommended thickness, level with no imperfections and we still had issues. This is a quieter floor … I am now going to replace this floor after only four years. After 6 years, at least 10% of the tiles are broken, some even have had pieces come loose and the whole tile needs to be replaced. Spent more man hours on this floor than the rest of the house, Immediately after the floor was installed, it looked ok. After a few weeks I noticed the grout lines were coming up- after I mopped or vacuumed. I decided to affix it permanently since I broke the tabs pulling it up and wow- numerous hours spent cutting and scraping the trays off the tiles. Piece of shit company. Diy projects for 3 rooms. Over time tiles began to crack, Anytime something fell to the floor it cracked a tile. I bought the tile at Menards, went to Menards all they could do is give me a flyer with a phone no. Demonstrates how a broken SnapStone tile can be replaced. After 12 years there is not one place that the grout has come up and I have dropped a good many things on that floor and have no broken tiles. They made millions of dollars at the expense of everyday average Americans. The tiles easily lock together - just like floating wood or vinyl plank flooring and for the Calacatta option leaves a perfect 1/8" space for grout for professional looking spacing. I'm not sure what people are doing that is causing the grout problems or the tiles to break but ours is as good as it was when we first put it in. Snap Stone even flew a representative of the company from Nebraska to Ohio to personally replace 12 broken tiles in our kitchen. It also has the same vinyl layer, print layer, and wear layer found in standard vinyl sheet or vinyl floor tile… The flyer said Limited 10 yr. warranty. Within the first 3 years i had 7 tile break. of merchantability, fitness for a particular purpose, or non-infringement. About a year later we installed the same colored tile over a dark linoleum floor that was in good shape - just ugly in our entryway,laundry, dining space, powder room and kitchen. New SnapStone Glazed Porcelain Floor Tile Review [ad_1] If you are thinking about use the new SnapStone Porcelain Floor Tile that is out now, you will want to take the time to read this. What a waste of money and it's not cheap to begin with! Bought stones with grout and within 1 year, 10 tiles out of 100 have shattered with chunks taken out. Love it! I started with my kitchen. In virtually no time, you can transform your own living space with a beautiful, durable, long-lasting porcelain tile … Here’s what you can choose from with SnapStone: Wood-look tile in five variations: weathered grey, charwood, dover, timber, and walnut. of merchantability, fitness for a particular purpose, or non-infringement. Easily snaps together for perfect spacing every time. Dont waste your money. This is a very easy floor for DIYers to install. either express or implied, including, but not limited to, the implied warranties Buyer Beware, looked great for the first couple years but did have some issues with grout coming up and having to spot replace areas. … I live in the country so there is a lot of dirt in the summer and snow in the winter that gets tracked in on both entries. Tile was installed a year ago.